Reconnecting on IGTV

Whatever you measure gets better. How’s your journaling practice? I reconnected with the @hercastlegirls on IGTV!

InterviewNicole BedeauJuly 28, 2021IGTV, Live video, reconnect, relationship management, hercastle, hercastlegirls, algorithm, journaling, mindset, mindfulness, pivoting, selfcareComment

5 Tip Tuesday: These 5 Followers Matter

These five followers are worth all of the time and money you're spending on social media ...and more!

5 Tip Tuesday: 5 Ways To Make Customers Choose You (Instead Of Your Competitors)

Do you aspire to have customers buy from you instead of your competitors?

Here are five tips on how you can make your customers patronize your business rather than your competitor.

ListicleSandra OfoegbuMay 5, 2016relationship management, research, Competitors, competition, google alerts, customer survey, survey Comments

5 Tip Tuesday: 5 Ways to Make Relationships the Center of Your Brand

Yes, you know that going to networking events, following up conversations by connecting on LinkedIn and being polite to your clients are all important. But do you know how to make good relationships the center of your brand?

ListicleNicole BedeauJuly 7, 2015relationship management, branding, brand identity, relationships, support, storytelling, networking, network empowerment, reward, team, conversation, customer outreach, customer service, customize, teamwork, 5 tip tuesdayComment

Relationships Are E-V-E-R-Y-THING

Friends and personal contacts give you referrals to new clients and customers. Collaborations with other businesses introduce you to new skills and ways of doing things. Vendors who like working with you give you deals on resources you could not normally afford. Making new contacts and keeping older connections strong is a vital part of keeping your business operating. Networking, media management and going above and beyond for current customers is not an option because in business relationships are E-V-E-R-Y-THING!

videoNicole BedeauJune 29, 2015relationship, relationships, relationship management, customer outreach, social media management, customer service, clients, customers, vendors, networkingComment

Good Customer Service: Why You Need to Hear Complaints

I can’t stand walking into a store and not being greeted. I’m not talking about the sales reps being busy with other customers, although they should still say ‘hello’. I’m referring to walking into a store with no other customers and not having my presence acknowledged. It’s rude! It shows me that you don’t value my business.

AdviceBarbara InnissNovember 10, 2014customer service, complaints, feedback, reach out, customer outreach, relationship, relationship management, relationships, referralsComment

Imperfect Pitch

Whatever business, profession or industry you are in there comes a time you have to convince your audience to spend their time, money or interest on you.

As an entrepreneur you will soon discover that in addition to learning to perform the role of accountant, project coordinator and CEO, you will need to be a salesperson too: no sales, no business.

ArticleNicole BedeauSeptember 23, 2014pitching, new business, customers, impress customers, customer outreach, customer service, about us, relationship managementComment